Table 1 Conversion factors affecting the use of open notes
From: Determining implementation issues of open notes in primary care: a focus group study
Both PC staff and patient perspective | PC staff perspective only | Patient perspective only | |
|---|---|---|---|
Personal | • Sense of urgency • Familiarity with portal, online or via app • Enthusiasm • Digital skills | • Health literacy* | |
Social | • Support by PC staff | • Patients’ needs and skills* • Professional guidelines | |
Environmental | • User-friendliness of portal or app • Regional and national support • Legislation and regulation | • Financial compensation |