Table 3 Patient experience for primary care patients enrolled in family Doctor contract services in Mainland China
Scale | Mean (SD) |
|---|---|
PCPCM-SC-FDCS: Initial survey | |
Item 1 (Accessibility) | 3.83(0.41) |
Item 2 (Comprehensiveness) | 3.79(0.43) |
Item 3 (Integration) | 3.68(0.55) |
Item 4 (Coordination) | 3.61(0.63) |
Item 5 (Relationship) | 3.68(0.54)) |
Item 6 (Continuity) | 3.45(0.71) |
Item 7 (Advocacy) | 3.67(0.56) |
Item 8 (Family context) | 3.64(0.59) |
Item 9 (Community context) | 3.58(0.61) |
Item 10 (Health Promotion) | 3.73(0.52) |
Item 11 (Goal-oriented care) | 3.70(0.50) |
Total | 3.67(0.45) |
PCPCM-SC-FDCS: Follow-up survey | |
Item 1 (Accessibility) | 3.84(0.40) |
Item 2 (Comprehensiveness) | 3.73(0.52) |
Item 3 (Integration) | 3.61(0.62) |
Item 4 (Coordination) | 3.57(0.60) |
Item 5 (Relationship) | 3.57(0.61) |
Item 6 (Continuity) | 3.32(0.77) |
Item 7 (Advocacy) | 3.59(0.64) |
Item 8 (Family context) | 3.58(0.65) |
Item 9 (Community context) | 3.58(0.60) |
Item 10 (Health Promotion) | 3.67(0.54) |
Item 11 (Goal-oriented care) | 3.66(0.53) |
Total | 3.61(0.47) |
PCAT | |
First contact Utilization | 3.74(0.41) |
First contact access | 3.31(0.43) |
Ongoing care | 3.53(0.36) |
Coordination | 3.68(0.29) |
Coordination (information systems) | 3.71(0.34) |
Comprehensiveness | 3.47(0.39) |
Family-centeredness | 3.75(0.37) |
Community orientation | 3.69(0.37) |
Culturally competent | 3.44(0.48) |
Total | 3.59(0.52) |