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Table 5 Practice summary outcome scores, N = 208 practices with > = 50% of staff responding (total of 5273 participants)

From: Team climate, job satisfaction, burnout and practice performance: results of a national survey of staff in general practices in England

 

Team Climate Inventory (TCI), mean of item scores by domain and overall

(With reference to their practice, respondents select:

1 Strongly disagree, 2 Disagree, 3 Neither disagree nor agree, 4 Agree, or 5 Strongly agree for each of 10 statements that describe a good team climate)

Still working in practice in 2 years

(1 Very unlikely;

2 Unlikely;

3 Neutral;

4 Likely;

5 Very likely)

Job Satisfaction

(1 Extremely;

2 Mostly;

3 Somewhat Dissatisfied;

4 Neutral;

5 Somewhat;

6 Mostly;

7 Extremely Satisfied)

Burnout a

(0 Never;

1 A few times a year;

2 Once a month or less;

3 A few times a month;

4 Once a week;

5 A few times a week;

6 Every day)

Practice performance measuresb

 

Quality and Outcomes Framework: % of all points achieved 2021/2

General Practice Patient Survey 2022: % of patients reporting a positive experience of their practice

 

Participative Safety

Task Orientation

Support for Innovation

Mean 10-item

TCI score

Practice median

Practice median

Practice median

  

N

208

208

208

208

208

208

208

208

206

Missing

0

0

0

0

0

0

0

0

2

Mean

3.96

3.85

3.81

3.88

4.10

5.85

2.18

92.27

76.12

SD

0.42

0.36

0.39

0.38

0.52

0.51

0.86

6.46

12.05

Median

4.01

3.83

3.83

3.91

4.0

6.0

2.0

93.18

77.71

25th percentile

3.68

3.61

3.54

3.63

4.0

6.0

1.5

89.33

68.26

75th percentile

4.22

4.11

4.08

4.13

4.0

6.0

3.0

96.48

86.11

Minimum

2.84

2.88

2.58

2.85

2.0

2.50

0.0

39.35

40.88

Maximum

4.80

4.62

4.67

4.64

5.0

7.0

5.0

100.0

100.0

n (%) practices with mean staff member scores < 3 i.e. Unfavourable

3

(1.4%)

4

(1.9%)

4

(1.9%)

4

(1.9%)

Median < 2.5

Very Unlikely/ Unlikely

1 (0.5%)

Median <3

Extremely / Mostly Dissatisfied

1 (0.5%)

High Burnout > = 4

6 (2.9%)

  

n (%) practices with mean staff member scores > = 3 and < 4 i.e. Neutral

98

(47.1%)

131

(63.0%)

137

(65.9%)

117

(56.3%)

2.5 < =Median < = 3.5 Neutral

19 (9.1%)

3 < = Median < = 5

Largely Neutral

28 (13.5%)

   

n (%) practices with mean staff member scores > = 4, i.e. Favourable

107

(51.4%)

73

(35.1%)

67

(32.2%)

87

(41.8%)

Median > 3.5

Likely/ Very Likely

188 (90.4%)

Median > 5

Mostly / Extremely Satisfied

179 (86.1%)

   
  1. The three staff outcomes were significantly correlated with each other and with team climate. Pearson correlation coefficient (r), n = 5273. 10 item TCI vs overall satisfaction 0.505, vs likely to be in the practice in 2 years time 0.439, vs how often feel burned out −0.275; job satisfaction vs likely to remain 0.439, vs how often feel burned out −0.433; likely to remain vs how often feel burned out −0.336 (all correlations p < 0.001)
  2. aBurnout was described as ‘exhaustion, cynicism and detachment from the job, sense of ineffectiveness and lack of accomplishment’[40]
  3. bPublic Health indicators for general practices in June 2023 [44]
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BMC Primary Care

ISSN: 2731-4553

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