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Table 3 Descriptive statistics of patient satisfaction (N = 594)

From: Patient-centered care and satisfaction of patients with diabetes: insights from a survey among patients at primary healthcare centers in Saudi Arabia

Patient satisfaction; Cronbach’s α = 0.84

Response options: 1 = Very unsatisfied; 5 = very satisfied

Mean (SD)

4.25(0.95)

1. I am satisfied with accessing the diabetes clinic services

4.32(0.96)

2. I am satisfied with the continuity and transition in the diabetes clinic services

3.97(1.09)

3. I am satisfied with the behaviors of staff in the diabetes clinic services

4.38(0.88)

4. In general, I am satisfied with the diabetes clinic services

4.35(0.9)

  1. a. Patient-centered care includes (PP, PC, CC, CT, ES, AC, IE, FF)
  2. b. R²= 0.465, Adjusted R²Square = 0.458