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Table 6 Comparison of variables between patients who considered visiting the family health centre for the same health problem and those who did not consider visiting the family health centre for the same health problem

From: The role of family health centres in preventing paediatric emergency department usage of parents of children with non-urgent conditions

Variables

Would you consider going to family health centre if your child has the same health problems in the future?

p-value

Yes

n (%)

No

n (%)

Partially

n (%)

How urgent do you think your child’s health condition is?

Very urgent

33 (9.3)

18 (10.3)

7 (5.5)

0,004

Urgent

213 (60.0)

89 (50.9)

56 (44.1)

Semi-urgent (normal)

91 (25.6)

62 (35.4)

56 (44.1)

Not urgent

18 (5.1)

6 (3.4)

8 (6.3)

Did you take action to address your child’s health problems before visiting the PED?

No

41 (11.5)

34 (19.4)

21 (16.5)

0,012

Medication

138 (38.9)

46 (26.3)

47 (37.0)

Cold-hot application

46 (13.0)

23 (13.1)

11 (8.7)

Medication and cold-hot application

54 (15.2)

18 (10.3)

14 (11.0)

Other

76 (21.4)

54 (30.9)

34 (26.8)

Are you satisfied with the care your child received in the PED?

Yes

191 (53.8)

92 (52.6)

63 (49.6)

0.307

No

39 (11.0)

30 (17.1)

18 (4.2)

Partially

125 (35.2)

53 (30.3)

46 (36.2)

To what extent do you trust the PED?

Trust a lot

27 (7.6)

7 (4.0)

5 (3.9)

0.068

Trust

181 (51.0)

88 (50.3)

62 (48.8)

Undecided

110 (31.0)

49 (28.0)

40 (31.5)

I do not trust

35 (9,8)

25 (14.3)

19 (15.0)

Do not trust at all

2 (0.6)

6 (3.4)

1 (0.8)

What is your level of satisfaction with the PED?

Very satisfied

26 (7.3)

8 (4.6)

4 (3.1)

0.205

Satisfied

184 (51.8)

95 (54.3)

59 (46.5)

Undecided

101 (28.5)

42 (24.0)

42 (33.1)

Dissatisfied

39 (11.0)

24 (13.7)

20 (15.7)

Very dissatisfied

5 (1.4)

6 (3.4)

2 (1.6)

No

69 (19.5)

33 (18.9)

19 (15.0)

Partially

63 (17.7)

18 (10.3)

43 (33.9)

How you trust in family health centres?

Trust a lot

22 (6.2)

4 (2.3)

2 (1.6)

< 0,001

Trust

276 (77.8)

46 (26.3)

58 (45,6)

Undecided

47 (13.2)

77 (44.0)

59 (46.5)

I do not trust

7 (2.0)

37 (21.1)

5 (3.9)

Do not trust at all

3 (0.8)

11 (6.3)

3 (2.4)

What is your level of satisfaction with family health centres?

Very satisfied

27 (7.6)

4 (2.3)

5 (3.9)

< 0,001

Satisfied

277 (78,0)

46 (26.3)

53 (41.8)

Undecided

42 (11.8)

81 (46.3)

60 (47.2)

Dissatisfied

8 (2.3)

35 (20,0)

9 (7.1)

Very dissatisfied

1 (0.3)

9 (5.1)

0 (0.0)

How effective do you find it in managing your child’s health problem when you visit family health centres instead of visiting the PED?

Very effective

25 (7.0)

3 (1.7)

7 (5.5)

< 0,001

Effective

252 (71.0)

64 (36.6)

61 (48.0)

I am not sure

56 (15.8)

59 (33.7)

45 (35.5)

Ineffective

20 (5.6)

39 (22.3)

12 (9.4)

Not effective at all

2 (0.6)

10 (5.7)

2 (1.6)

Do you believe that your child’s health problem would be solved if you went to the GP for your child’s health problem?

Yes

168 (47.3)

34 (19.4)

36 (28.4)

< 0,001

No

41 (11.5)

87 (49.7)

20 (15.7)

Partially

146 (41.2)

54 (30.9)

71 (55.9)

How much do you know about services offered by family health centres?

I am very knowledgeable

23 (6.5)

5 (2.9)

4 (3.1)

< 0,001

I am knowledgeable

225 (63.4)

86 (49.1)

56 (44.1)

I am not sure

39 (11.0)

44 (25.1)

37 (29.1)

I have limited experience

64 (18.0)

35 (20,0)

27 (21.3)

I do not have any information

4 (1.1)

5 (2.9)

3 (2.4)