Skip to main content

Table 4 Parents’ reasons for using PED, reasons they do not prefer to use family health centres, and recommendations for increasing the use of family health centres

From: The role of family health centres in preventing paediatric emergency department usage of parents of children with non-urgent conditions

Variables

 

n (%)

Parents’ reasons for using PED

(More than one option could be answered)

I get faster service/care in the PED

206 (31.4)

I do not want to wait in line at the outpatient clinic

148 (22.5)

Normal outpatient clinics are closed/there are currently no physicians there

133 (20.2)

Unable to make an appointment in time at the outpatient clinic

57 (8.7)

Other

113 (17.2)

Reasons why parents do not prefer to use family health centres

(More than one option could be answered)

Limited working hours

165 (25.1)

I do not trust my GP

145 (22.1)

I do not receive enough information from my GP regarding the disease and treatment process

85 (12.9)

Limited interventions at family health centres

63 (9.6)

Other

199 (30.3)

Parents’ recommendations for increasing the use of family health centres for their children in the future

(More than one option could be answered)

Making family health centres more effective

326 (49.6)

Increasing the number of interventions (blood collection, injection, test, etc.) that can be performed in the family health centre

261 (39.7)

Introducing out-of-hours services

258 (39.3)

Increased resources in family health centres

237 (36.1)

Improving the experiences of the staff working in family health centres (doctor, nurse, midwife)

186 8.3)