Table 4 Generic categories and sub-categories
Generic category | Sub-category |
|---|---|
Flexible and tailored support | Relevant app questions The app’s features provide an overview Quality-assured and updated information in the app Simple reporting Flexible meetings The combination adds value Expanded knowledge and practical help Helpful and supportive nurse |
Individual usage of the intervention | Patient’s role in the health dialogues Reading advice and following links Positive about free text/self-expression Individualised planning and follow-up App usage guided by needs |
Suggestions for improvement | Desire to clarify answers with comments Request for expanded reporting Desire for more information Request for simpler download and login |